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CreditMantra
Registration of customer complaints
Our customers can register their grievances with us through various touch points:

  1. Dedicated call center at 9770947321.
    Our customer care executives are available 11 AM - 6 PM from Monday to Saturday.
  2. By writing an email to Support@creditmantra.co.in
    Or Customer can contact customer care through web-based platform www.creditmantra.co.in.
  3. Customer can also contact customer care by sending letters through post/courier/fax

Creditmantra Solutions Private Limited

R-30, Shivnagar, Damoh Road, Jabalpur, Madhya Pradesh-482002

Complaints received will be investigated from all possible angles and endeavour to resolve the same within 30 days from the date of receipt of complaint by the Company. Company will send an acknowledgement/interim-response within three days from date of receipt of complaint.

If a customer is not satisfied with the resolution provided by our service touch points, he or she can approach Nodal Officer by writing. A dedicated team reviews all such grievances received and provides a resolution to the customer on priority basis.

The Nodal officer to handle complaints and grievances of the customers:-

Mr. Akash Singh
(Nodal Officer)
Creditmantra Solutions Private Limited
Address- R-30
Shivnagar Damoh Road
Jabalpur, Madhya Pradesh 482002
Tel –8889993914
Email :Nodalofficer@creditmantra.co.in

If you have any questions or concerns about our privacy policy, please contact us at support@creditmantra.co.in; +91 977-094-7321.

Credit Mantra